Protecting your personal data (hereinafter referred to as "data") is a big and very important issue for us. In the information below, we would like to explain in detail which data we collect and how it is subsequently processed by us.
I. Name and contact details for the party responsible
The party responsible within the meaning of data protection law for processing personal data is:
76275 Ettlingen, Germany
Telephone: +49 (0) 7243 321-0
II. Contact details for the Data Protection Officer
Our Data Protection Officer is:
CL Compliance und Datenschutz GmbH & Co. KG
76133 Karlsruhe, Germany
Telephone: +49 (0) 721 91250-880
Fax: +49 (0) 721 91250-22
III. Purpose of processing personal data, legal basis and storage period
Below we inform you about the data processing that takes place on our website (a), its purpose (b), legal basis (c) and the respective storage periods and, where applicable, specific options for objecting to the use and correction of the data (d).
1. Log files
a)When you call up our website, the browser that is used on your device automatically sends information to the server of our website. This information is stored temporarily in what is called a log file. The following information is recorded and stored without any action on your part until it is deleted automatically:
- IP address of the requesting computer
- The date and time when the website was called
- The name and URL of the website that was called
- Website from which the access was made (referrer URL)
- The browser and version that was used
- The operating system and version on your computer and the name of your access provider
- The data volume transferred and the access status (file transferred, file not found, etc.)
- Language and version of the browser software.
The data named is processed by us for the following purposes:
- Ensure a smooth connection to the website
- Ensure that our website is user friendly
- Assess system security and stability
- For additional administrative purposes..
The legal basis for the data processing is the first sentence of Art. 6 Para. 1 (f) GDPR (General Data Protection Regulation). Our legitimate interest follows from the purposes of data processing listed above. Under no circumstances do we use the data that we collect for the purpose of allowing any conclusions to be drawn.
The data in the log files will be deleted at the latest after seven days.
The cookie stores information which is created in connection with the specific device used. However, this does not mean that it provides us with immediate knowledge about your identity.
We use the following cookies:
- Session cookies
- Other temporary cookies (such as cookies for analysis purposes or third-party cookies)
Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer or that information always appears before a new cookie is set. The consequence of completely deactivating cookies, however, is that you cannot use all of our website’s functions.
We use what are called session cookies to recognise that you have already visited individual pages of our website.
We also use additional temporary cookies to optimise user-friendliness and these are stored on your device for a specific period of time. If you visit our page again to make use of our services, our website automatically recognises that you have already been there and which entries and settings you made, so you do not have to enter them again.
The data that is processed by cookies is required for the named purposes for safeguarding our legitimate interests as well as those of third parties in accordance with the first sentence of Art. 6 Para. 1 (f) GDPR. Our legitimate interest in processing the data that is collected also lies in these purposes.
Session cookies are automatically deleted when you leave our website. Temporary cookies are automatically deleted after a defined period, here 2 months. Cookies for analysis purposes or third-party cookies are automatically deleted after the periods specified by the respective providers.
You can prevent the storage of cookies by selecting the relevant settings in your browser software; please note, however, that you may not be able to use all functions of this website in full in this case. You can delete cookies that are already stored in the security settings for your browser.
3. Google Analytics
This website uses Google Analytics with the extension "_anonymizeIp()". This means that abbreviated IP addresses are further processed to eliminate direct reference to persons. If the data relating to you that was collected gives rise to a reference to persons, this is immediately excluded and the personal data is deleted immediately.
The IP address provided to Google Analytics by your browser will not be merged with any other data from Google.
We use Google Analytics so that we can analyse the use of our website and improve it on a regular basis. We use the statistics obtained to improve our offering and make it more interesting to you as a user.
The legal basis for the use of Google Analytics is the first sentence of Art. 6 Para. 1 (f) GDPR. At the same time, the legitimate interest in the processing of the data lies in the purpose named above.
For exceptional cases in which personal data is transmitted to the USA, Google is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
You can prevent the storage of cookies by selecting the relevant settings in your browser software; please note, however, that you may not be able to use all functions of this website in full in this case.
Furthermore, you can prevent the transmission of the data that is created by the cookie relating to your use of the website (including your IP address) to Google, and the processing of this data by Google, by downloading and installing the browser add-on that is available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser add-on, especially with browsers on mobile devices, you can also prevent recording by Google Analytics by clicking on this link. This sets an opt-out cookie that prevents your data from being recorded the next time you visit this website. The opt-out cookie applies to this browser only, and only for our website, and is stored on your device. If you delete the cookies in this browser, you have to set the opt-out cookie again.
Our website uses technologies from etracker GmbH (http://www.etracker.com; etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg) to collect and store data for marketing and optimisation purposes. Among other things, a pseudonym usage profile can be created from this data. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the Internet browser’s cache for the person visiting the website. Cookies enable the Internet browser to be recognised again. The data that is collected with the eTracker technologies is not used to identify the visitor to this website personally, and is not merged with personal data about the bearer of the pseudonym without the explicit consent of the person concerned.
We use eTracker so that we can analyse and regularly improve the use of our website. We use the statistics obtained to improve our offering and make it more interesting to you as a user.
The legal basis for the use of eTracker is the first sentence of Art. 6 Par. 1 (f) GDPR. At the same time, the legitimate interest in the processing of the data lies in the purpose named above.
The data is otherwise deleted as soon as it is no longer required for our recording purposes. The cookies are deleted at the latest after 7 days.
You can prevent the storage of cookies by selecting the relevant settings in your browser software; please note, however, that you may not be able to use all functions of this website in full in this case. You can delete cookies that were already stored at any time by using the security settings in your browser. Our users also have the option of opting out of the eTracker counting. To do this, you have to click on the following link:
In this way, another cookie is set in your system that informs our system not to store the user’s data. If users delete the corresponding cookie from their own system, they have to set the opt-out cookie again.
For more information about the privacy settings of eTracker GmbH, see the following link https://www.etracker.com/en/privacy/.
5. Contact form for general contact
A contact form is available on our website in both the Energy & Water Management and in the Governance, Risk & Compliance area and can be used for making contact by electronic mail. If you make use of this option, the data that you specify on the entry screen is transmitted to us and stored.
The mandatory information that has to be provided for electronic contact via the contact form is marked with (*). This is your e-mail address and, alternatively for the recall service, your telephone number. If you send us additional data (last name, first name etc.), this is done on a voluntary basis.
If you make direct contact us with us by using the specified e-mail address, only your e-mail address is mandatory for this and all additional information is voluntary.
The data is processed to enable contact to be made and for processing your issue as well as to prevent the contact form from being misused and to ensure the security of our IT systems.
The legal basis for the processing of the mandatory information is the first sentence of Art. 6 Para. 1 (f) GDPR. At the same time, the legitimate interest in the processing of the data lies in the purpose named above. If the e-mail contact or the callback request has the aim of concluding a contract, then the first sentence of Art. 6 Para. 1 (b) GDPR is also the legal basis.
The legal basis for the processing of the data that you have voluntarily submitted to us is the first sentence of Art. 6 Para. 1 (a) GDPR.
The data will be deleted if it is no longer required for achieving the purpose of its collection. For the personal data from the entry screen of the contact form/from your e-mail or the callback service, this is then the case if the respective conversation with you is ended. The conversion is ended when it becomes apparent from the circumstances that the relevant issue has been fully resolved. If a contract is concluded, the data is also stored until the statutory retention periods expire (6 years after the end of the year in which the contract was ended), saved and then deleted, unless we are obliged to store it for a longer period due to retention and documentation obligations according to tax law and commercial law (from the German Commercial Code, German Penal Code or work rules), or if you have consented to its storage for a longer period of time in accordance with the first sentence of Art. 6 Abs. 1 (a) GDPR.
You also have the option of withdrawing your consent to the processing of your personal data at any time. If you contact us via e-mail, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued. To exercise your right of withdrawal, see section VII. All personal data that was stored in the course of making contact will be deleted in this case.
6. Customer registration
On our website we give users the option of registering as a customer by specifying personal data. In doing so, the data is entered on the entry screen and transmitted to us and stored.
The following personal data is collected as part of the registration process as mandatory information (*):
- E-mail address
- First and last name of the user
At the time of registration, the following data is also stored:
- The IP address of the user
- Date and time of the registration
- Your password (also mandatory information)
Specifying additional data is voluntary.
During the registration process, the consent is obtained from the user relating to the processing of this data.
For the registration we use what is called the double opt-in procedure, that is, your registration is only complete once you have confirmed your registration beforehand by clicking on the link contained in the confirmation e-mail that was sent to do for this purpose. If you do not confirm this within 24 hours, your registration will be deleted automatically from our database.
Registration on your part by specifying the mandatory information is required for the provision of certain contents and services on our website, namely to receive additional tips and tricks for using the software, to receive information about versions, training sessions and webinars, to subscribe to the akademie.news newsletter and to receive exclusive additional information about our events and industry-specific developments. This also gives you access to our corporate area "Energy and Water Management" and the "Governance, Risk & Compliance" area.
We will use any additional data that is provided voluntarily so that we can address you personally.
The time of registration and confirmation as well as your IP address are collected to fulfil our legal obligation to prove the registration process. The password is a security feature.
The legal basis is the first sentence of Art. 6 Para. 1 (a) GDPR for the mandatory information and your additional voluntary information as well as the first sentence of Art. 6 Para. 1 (c) GDPR, Art. 7 Para. 1 GDPR for the time of registration and confirmation and your IP address.
You have the option of withdrawing your consent to the processing of the data that was voluntarily submitted during the registration at any time, thereby automatically deregistering as a customer. You can declare your withdrawal to the person responsible named in section I. You also have the option of changing the data that you provided in the customer area, or of deleting your account. Your personal data will be immediately deleted after you delete your account or withdraw your consent.
7. Customer forum (for registered customers only)
In the customer area, we give our registered customers the option of interacting with other users in a forum. If you would like to participate actively in the form or read contributions to it, you have to sign in with your customer data, that is, your e-mail and a password chosen by you once you have registered.
We use the forum to include our customers in our further developments. They have the option here of assessing our products or commenting on them and exchanging information with other users.
The legal basis is the first sentence of Art. 6 Para. 1 (a) GDPR.
If you delete your account or withdraw your consent, your comments will remain in the forum and, in particular, the contributions you made there will continue to be visible to all other customers, but your account is no longer retrievable and your contributions will be marked in the forum with "Guest". All other data will be deleted. If you would like your public contributions to be deleted, please contact the party responsible by using the contact details above.
8. Use of Jetpack/previously Wordpress.com Stats (for registered customers only)
This website uses the web analytics service Jetpack (previously: WordPress.com Stats) in its separate customer area. Cookies are stored on your computer for analysing the information that is obtained through this (for more information, see III 2.). The information that is collected in this way is stored on a server in the USA. This website uses Jetpack with an extension through which IP addresses are processed in an abbreviated format directly after they are collected, thereby preventing any reference to persons.
We use Jetpack so that we can analyse the use of our website and improve it on a regular basis. We use the statistics obtained to improve our offering and make it more interesting to you as a user. We continue to use the system for measures that protect the security of the website, such as identifying attacks or viruses.
The legal basis for the use of Google Analytics is the first sentence of Art. 6 Para. 1 (f) GDPR. At the same time, the legitimate interest in the processing of the data lies in the purpose named above.
For exceptional cases in which personal data is transmitted to the USA, Automattic Inc. is subject to the EU-US Privacy Shield, https://www.privacyshield.gov.
You can prevent cookies from being stored by making the setting in your browser or by pressing the "Click here to opt-out" button at http://www.quantcast.com/opt-out. Please note, however, that you may not be able to use all functions of this website in full in this case. You can delete cookies that are already stored in the security settings for your browser.
Information from third-party providers: Automattic Inc., 60 29 th Street #343, San Francisco, CA 94110–4929, USA, https://automattic.com/privacy, and the third-party provider of tracking technology: Quantcast Inc., 201 3 rd St, Floor 2, San Francisco, CA 94103–3153, USA, https://www.quantcast.com/privacy.
9. Speculative application – registration
Our website gives you the option of subscribing to various free newsletters.
- The "it.news" newsletter provides you with information at regular intervals about industry-specific developments in energy and water management, successful projects and interesting events.
- If you are already a customer, at the same time you can order our special "Schleupen.Aktuell" customer newsletter as well as the "schleupen.akademie" newsletter with which we e-mail you about news relating to seminars and webinars.
To send the newsletter, the only mandatory information (*) is your e-mail address. Specifying additional data is voluntary.
Furthermore, registration is required for ordering the "Schleupen.Aktuell" and "schleupen.akademie" newsletter, see section III 6.
The collection of your e-mail address serves the purpose of sending the newsletter to you. We will use any additional data that is provided voluntarily so that we can address you personally. The time of registration and confirmation as well as your IP address are collected to fulfil our legal obligation to prove the registration process.
The legal basis is the first sentence of Art. 6 Para. 1 (a) GDPR for your e-mail address and your additional voluntary information, and also the first sentence of Art. 6 Para. 1 (c) GDPR, Art. 7 Para. 1 GDPR for the time of registration and confirmation and your IP address.
You can withdraw your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your withdrawal by clicking on the link provided in each newsletter e-mail, or by sending a message to the person responsible named in section I.
After you unsubscribe from the newsletter, we will immediately delete your personal data from the e-mail distribution list.
IV. Collaboration with processors and third parties
We sometimes use external service providers for processing your data (processors). These have been carefully selected and commissioned by us, are bound by instructions, and are monitored on a regular basis. They are external service providers who support us on a technical scale (web hosters, programmers). This is done on the basis of processing orders in accordance with Art. 28 GDPR.
We shall otherwise forward your data to third parties only if:
- You have granted us your express consent to do so in accordance with the first sentence of Art. 6 Para. 1 (a) GDPR,
- The forwarding of the data is necessary die in accordance with the first sentence of Art. 6 Para. 1 (f) GDPR to establish, exercise or defend legal claims and there is no reason to assume that you have a legitimate interest worthy of protection in your data not being forwarded
- There is a statutory obligation for the data to be forwarded in accordance with the first sentence of Art. 6 Para. 1 (c) GDPR and/or
- This is legally permissible and is required in accordance with the first sentence of Art. 6 Para. 1 (b) GDPR for the fulfilment of contractual relationships with you.
Service providers shall be commissioned in a third country only if the special requirements from Art. 44 ff GDPR are fulfilled.
V. Rights of the persons concerned
You have the right:
- In accordance with Art. 15 GDPR, to request information about your personal data that is processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data is or was disclosed, the planned storage period, the existence of a right to correction, deletion and restriction of the processing or objection, the existence of a right to complain, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, where applicable, meaningful information about its details;
- In accordance with Art. 16 GDPR, to request the immediate correction of your incorrect or incomplete personal data that is stored by us;
- In accordance with Art. 17 GDPR, to request the deletion of your personal data that is stored by us, provided that the processing is not required to exercise the right of free expression and information, to comply with a legal obligation, for reasons of public interest, or to establish, exercise or defend legal claims;
- In accordance with Art. 18 GDPR, to request the restriction of the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you reject its deletion and we no longer require the data, yet you require this data to establish, exercise or defend legal claims, or if you have submitted an objection to the processing in accordance with Art. 21 GDPR;
- In accordance with Art. 20 GDPR, to obtain your personal data that you have provided to us in a structured, common and machine-readable format. or to request its transmission to a different party responsible;
- In accordance with Art. 77 GDPR to complain to a supervisory authority. Generally, you can contact the supervisory authority at your usual place of residence or work, or at the location of the alleged violation.
VI. Right to object
If your personal data is processed on the basis of legitimate interests in accordance with the first sentence of Art. 6 Para. 1 (f) GDPR, you have the right according to Art. 21 GDPR to object to the processing of your personal data if reasons for this exist that arise from your particular situation; this also applies to profiling that is based on these provisions. We will no longer process your personal data unless we can demonstrate compelling legitimate reasons that are worth protecting for the processing that outweigh your interests, rights and freedoms, or the processing serves to establish, exercise or defend legal claims.
You may object to the processing of your personal data for purposes of advertising and data analysis at any time, of course. This also applies to the profiling that is connected with such direct advertising.
VII. Right to withdraw data protection consent
In accordance with Art. 7 Para. 3 GDPR, you have the right to withdraw the consent that you have granted to us at any time. The consequence of this is that we may not continue processing the data that was based on this consent in future. This does not affect the lawfulness of consent-based processing carried out up to the point of withdrawal.